“Now how Krishna has helped us through the via-media of the Spiritual Master? What realizations we have received, what help that we have received from the spiritual master, what understanding we have about guru tattva, what special mercy we have received… these things are shared by the devotees at the time of the Vyasa Puja homages.
Sometimes even the godbrothers speaks something about a fellow Vaisnava to share with his disciples, or sometimes initiated disciples of other Gurus, they also share things from their experience. Or it may be that, there may be uninitiated devotees who have not yet decided who should be their spiritual master, but they have received some spiritual help from someone. So they share this with the devotees.
Actually Krishna is helping from within as Chaitya Guru and without as the Diksha and Siksha Guru. So we express these realizations and these experiences as a way of appreciating Krishna, how He is helping us through this particular Guru.
So if one know that this particular representative is helping devotees, then that also instills faith in general people and in the devotee, that by connecting with this representative, we will get the spiritual mercy that we require. We will get that connection with Krishna that must be there.”HH Jayapataka Swami Vyasa Puja Lecture